Rafal Dylewski
Verified Expert in Product Management
Product Manager
Since 2005, Rafal has been designing and documenting profitable software products for corporations and startups. He is a certified technical writer, AI technical writer, and knowledge engineer. 他擅长技术写作, documentation, knowledge management, and information engineering and has a strong background in robust technical product management, IT business analysis, 以及技术文档. Rafal已经完成了完整的SDLC项目和OTS系统实现.
Project Highlights
Expertise
Work Experience
Technical Writer
辉瑞-客户体验(CX)设计团队
- Helped the design system team create and document the company-wide design system.
- 制定设计部件的技术规范, patterns, templates, learning content, and tutorials.
- Planned content for dedicated portals and information architecture to capture and categorize knowledge for easy access.
技术作家|知识与内容专家
Gartner
- 与高级管理人员一起创建全面的文档, knowledge system, 以及所有已开发应用程序的标准, structures, and tools.
- Created hundreds of documents of different types used by all technical teams and engineers across the organization.
- 促进知识管理, content engineering, 以及组织内部的信息共享.
- 对内容和文档迁移计划做出贡献.
技术业务分析师|作家
Collectomate
- Worked as the head of product, specifically on the platform for office logistics and click-&-collect automation.
- Managed and was responsible for the overall solution development in the following technologies: mobile native, React Native, 渐进式web应用程序, web, IoT, hardware, and cloud.
- Successfully implemented office and retail verticals (clients like Skanska, Microsoft, PwC, Credit Agricole, and Kinnarps).
- Oversaw the full product lifecycle, backlog management, client feedback, and product roadmap.
- Engaged in business development planning, strategy, operations, and partnership management.
技术业务分析师|作家
Roche
- Worked as a technical BA in an eTMF system development (IT system analysis, 需求抽取, (和文档)被全世界数以千计的业务用户所使用.
- 在跨国团队工作(美国、英国、德国、瑞士).
- Oversaw and was responsible for designing interfaces between eTMF and external systems (using technologies like TIBCO, pubdb, 企业服务总线, SharePoint, Informatica, and Oracle).
- Involved in innovative projects related to robotic process automation (UiPath and document indexing automation).
- Handled data analysis and data structure design to move information between different corporate systems.
CPO
eFAN
- Worked as a CPO and was responsible for the overall concept and implementation of a real-time communication platform for event owners and venues.
- 报道了波兰的大型赛事,有超过5万名粉丝.
- Managed the development of a cross-technological solution—covering web, mobile, cloud, and iBeacons.
- Researched the market, created product roadmaps, and ran experiments with customers during events.
- Managed the product backlog and supervised the development teams, designers, and testers.
Proxy Product Owner
UEFA
- 为一个跨国项目工作, developing custom ticketing and CRM solutions for the Euro 2012 Tournament.
- Acted as a proxy product owner and account manager for six European countries (federations participating in the tournament).
- Consulted, analyzed, and specified custom changes to the standard Ticketmaster platform; created system analysis and design specifications, 使用BPMN和UML模型以及用户故事. Resulting in 1.通过该平台售出了400万张门票, millions of fans, 8个主办城市的体育场馆都座无虚席.
- 受支持的用户和业务涉众.
SAP Consultant
T-Mobile
- Acted as supplier relationship management SAP module consultant and product owner.
- Designed the changes to standardize the product based on specific company requirements.
- 创建模型并组合需求文档.
- 在业务利益相关者之间工作, 主题专家, 以及五个以上的软件开发团队.
- Supported more than 40 business users in the transition stage of the project.
业务流程顾问
PKN Orlen
- Engaged in business process optimization for the purchasing operations of the biggest oil company in Central Europe.
- Designed and modeled as-is and to-be purchasing business processes and operations, 基于模型驱动架构标准(BPMN), SVBR, BMM, and UML).
- 是否参与过SAP系统实施的差距分析.
- Took part in the concept preparation for the purchasing process automation using SAP system capabilities covering everyday business activities of more than 500 people.
- 维护业务和系统文档.
IT System Analyst
GE Money Bank
- Modeled and designed a prototype of a web-based IT project portfolio monitoring system.
- 为超过15个项目经理推出, program managers, and system delivery managers in IT service delivery department of the bank.
- Acted as a proxy product owner and translated complex business requirements into a high-level design system and specifications.
- 协调一个小的开发团队.
- 维护文件以满足银行SDLC标准.
Project History
发射技术文件系统
Contributed to creating a new technical documentation system and standards.
推出Collectomate | IoT, Mobile, 以及基于云的办公物流和点击自动化平台&-collect Operations
http://collectomate.ioLed product development and successful implementations for various business clients such as Skanska, PwC, and Microsoft.
•领导产品开发
•建立启动运营、市场和销售渠道.
•为项目获得投资者.
•参与全面的全生命周期项目.
欧足联欧洲杯门票销售网络平台
开发自定义票务和CRM解决方案-确保超过1.8个体育场馆共售出400万张门票.
• Developed business processes and sales/CRM digital tools based on Ticketmaster technology.
SAP Implementations
采购操作优化升级成功.
• Performed a business analysis, system analysis, and gap-fit analysis.
•提供实施概念.
•实施和开发自定义功能.
•参与这些项目的全生命周期实施.
试用主文件优化和公司广泛集成项目
Designed system enhancements to process millions of clinical trial documents in a more effective and productive way.
•自动化并增强了TMF流程.
• Developed specific system interfaces and robotic process automation tools to automate document processing, reduce costs, 提高生产力.
Education
Master of Business Administration (MBA) Degree in Business Administration
Gdańsk科技大学- Gdańsk,波兰和英国利物浦
商业信息技术硕士学位
波兰Łódź - Łódź大学
Certifications
认证知识经理
技术写作总部
认证AWS解决方案架构师助理
AWS Web Services
认证人工智能技术作家
技术写作总部
认证技术作家
技术写作总部
AWS认证云从业者
AWS
企业创新认证
精益创业机
认证UML专家
OMG
业务流程管理认证专家
OMG
PRINCE2® Foundation
OGC
项目管理专业证书(PMP)
项目管理协会(PMI)
ITIL基础认证
OGC
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