克雷格制帽, 产品经理 in Cape Town, Western Cape, South Africa
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克雷格制帽

验证专家  in 产品管理

产品经理

位置
Cape Town, Western Cape, South Africa
至今成员总数
2019年6月19日

克雷格's degree and background in software development and information systems gave him the context he needed to successfully run projects and deliver great products. He thrives on articulating concepts, 流程, and patterns in a way that makes sense to the audience. He is dynamic, highly motivated, and takes great pride in doing what he does.

产品管理Jira利益相关者管理技术项目管理Atlassian套件敏捷产品管理产品负责人制造产品经理云看板合同敏捷应用产品管理业务分析教育产品管理体育产品管理

项目的亮点

Video On Demand with Digital Rights 管理
Led the mobile application team implementing VOD playback with DRM in native mobile applications.
多体育媒体应用
Led mobile application and services team launching two versions of the live sports platform.
零售奖励移动应用
Led the mobile application development team for rewards application of an international retail company.

专业知识

Atlassian套件产品的所有权产品路线图软件开发管理利益相关者管理技术项目管理视频点播(VOD)

工作经验

软件开发经理

2022年至今
亚马逊网络服务(AWS)
  • Set up a new high-volume data management team to facilitate continuous publishing.
  • Ran customer-facing service team with high-impact APIs at low latency and high volume.
  • Defined and implemented server-level capacity optimization.

产品负责人

2017 - 2022
Derivco
  • Streamlined the chaotic stakeholder engagement across multiple countries and time zones.
  • Ran projects to remove legacy systems or upgrade them with backward compatibility.
  • Baselined production environments for consistent deployment and product versioning.
  • Improved maintenance and development workflows of software systems and integrations.
  • Introduced code management 流程 and workflows.

技术项目经理

2013 - 2017
Immedia
  • Co-ordinated multiple projects throughout the studio as a program manager to diverse outcomes ranging from design, web项目, mobile development as well as API development, and infrastructure setup and monitoring.
  • Personally managed key client accounts with SARU (South African Rugby Union), FMI, and DUT (Durban University of Technology). Acted as the technical liaison on key client accounts like SuperSport, DStv (Multichoice), 三星, 和节俭租车公司.
  • Assessed and assisted with client requirements (or perceived requirements) and defined the actual requirements. Clarified the associated business rule as a business analyst.
  • Owned all the technical communications with prospective customers as the pre-sales engineer, 包括游行示威, 设计模型, or tests of our product with their branding as well as proof of concept instances.
  • Managed team members' performance and output for end-to-end delivery, from service developers to front-end (mobile and web), as well as designers for UI/UX and marketing.

产品负责人

2013 - 2017
immedia
  • Developed pricing models for a SaaS product which was consumed through our mobile app.
  • Did A/B testing with end users of sports video streaming application.
  • Ran mobile application development teams.
  • Compiled user stories for client products.
  • Oversaw designs for mobile applications' UI/UX.

Video On Demand with Digital Rights 管理

Led the mobile application team implementing VOD playback with DRM in native mobile applications.

The team developed native mobile applications on iOS, 安卓, and Windows Mobile for an international broadcaster. DRM licenses were a key factor in the project's success. At the time, this application was a pioneer in the international market.

多体育媒体应用

Led mobile application and services team launching two versions of the live sports platform.

Worked with an international sports media team on their mobile app from UI/UX to back end for two versions with VOD being a predominant feature. Features of the application included live streaming, 视频集锦, 实时分数, 结果, 设备/时间表. The service layer was focused on data ingestion, distribution, and delivery.

零售奖励移动应用

http://www.spar.co.za/SPAR-Rewards

Led the mobile application development team for rewards application of an international retail company.

The app was designed for browsing and redeeming rewards. Rewards are electronic product coupons designed to help customers save money. This product was built to integrate into their POS system where rewards could be redeemed.

White-Label Media Application with SaaS Engagement Tool

http://www.fabrik.Cloud/

Led team that designed and developed the first iteration of this cloud-based platform with white-label mobile apps.

The “white-label” app offers a compelling service point to share content and conversation. Rich native functionality supported across 安卓, iOS, Tizen, and Universal Windows Platform.

Real-time, consolidated inbound and outbound messaging.
Integration of message sources including SMS and across the social platforms.
1999 - 2002

Bachelor's Degree in Computer Science

Rhodes University - Grahamstown, South Africa

2021年2月至今

AIPMM认证产品经理

Association of International Product Marketing & 管理

2019年9月至2021年9月

Advanced Certified Scrum 产品负责人 (A-CSPO)

Scrum联盟

2017年10月- 2019年10月

Certified Scrum 产品负责人 (CSPO)

Scrum联盟

2015年10月至今

Project 管理 Professional (PMP)

技术研究所

2002年9月至今

外语教学

HESS语言学校

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